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DMJ Business of Medicine
Archives
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| The role of the physician in
reducing avoidable hospitalization
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by Abraham Delgado,
MD, FACP
Medical Director, TMF Health Quality Institute |
More than 1 million home care patients are admitted
to US hospitals annually, and many of these hospitalizations are preventable.
In fact, reducing the hospitalization rate by only 3 percent would result
in a Medicare savings of $2.7 billion.
As medical director of TMF Health Quality Institute,
I’m working with the Centers for Medicare & Medicaid Services
to reduce the acute care hospitalization rate in the home health setting.
In more than three years, this rate has remained stagnant at 28 percent.
At times, a home health patient is so ill that hospitalization
is the only answer, and sometimes, regardless of our actions, a patient’s
condition continues to worsen and the only option is to admit him to
the hospital. Physicians play an important role in making sure each
patient receives the appropriate care. Sometimes, however, hospitalization
is not the solution, and many times, it can be avoided.
As a physician, it’s always been difficult for
me to deny acutely ill people admission to the hospital, but working
on this CMS initiative makes me recognize that sometimes it’s
best for the patient not to be admitted to the hospital. Physicians
can take several actions while still providing high-quality medical
care to reduce the need for hospitalizations and improve the quality
of a patient’s life.
For example, by establishing and maintaining effective
communication with home health agencies in your area and in your local
hospital emergency rooms, you will prevent many home health patients
from ending up in the hospital. Many conditions, such as dyspnea, can
be detected and treated early. When home health providers observe a
patient’s health starting to deteriorate, they need to feel comfortable
to call your office immediately because early treatment by the patient’s
trusted physician can make a difference. Take time to evaluate and refine
your communication processes when a patient’s health declines
in the homehealth setting. Discuss the processes and areas for improvement
with home health providers.
Communication also is critical when a home health
agency sends a patient to an emergency room, but the patient is not
sick enough to require hospital admission. It is essential for the ER
physicians to know whether the patient is receiving home health services.
That way, the patient’s primary care physician can be notified
for timely follow-up, and the home health service can be intensified
as indicated. These steps can improve the probability of successful
outpatient treatment, and reassure the patient and family that the patient
will remain under the care of his physician.
My goal in writing this column is to ask for your
help and leadership in reducing avoidable hospitalization and in helping
improve the quality of life for our patients. More than 400 Texas home
health agencies are taking steps to improve the hospitalization rate,
but they can’t do it without your support.
TMF provides these agencies with quality improvement
training, teleconferences and workshops, evidence-based quality improvement
tools and resources, and monthly data graphs updating the agency on
its progress for acute care hospitalization. However, that’s not
enough. I strongly believe that without your help, commitment, and leadership,
we will not improve this rate.
CMS would like to save money, and the agency would
like to do this through the provision of the most timely and appropriate
care for each patient. This can be done without lowering standards,
and it might improve care in some
situations.
Physicians are engaged in efforts to convince Congress
that we need to be paid fairly for our work with Medicare patients.
To further these efforts, it could not hurt to be able to show a reduction
in acute care hospitalizations and to point to the role of physicians
in that success.
As physicians, taxpayers, children, and grandchildren
of Medicare beneficiaries and future Medicare beneficiaries, we must
do what we can to preserve this program. This is but one part of a larger
effort, but it is an important part.
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