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DMJ Computing Care
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| The Top 10 Trends in Healthcare
IT
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by David Orenstein
free-lance writer |
Talk about information technology is cheap. There
is no shortage of buzzwords, pseudo-trends, or vendors hawking wares
that range from worthy to wasteful. Let’s take March as a cue
to do a little spring cleaning and sweep all those bits of chatter dust
into 10 neat piles. The Top 10 trends in healthcare IT:
1) Electronic Medical Records: Making up-to-date patient
information portable and readily available to whomever needs it seems
like it would be efficient and would improve care—especially in
emergency rooms. Certainly this is the top issue among policymakers.
But who will pay for this and what the standards are remain unanswered.
2) Privacy and security: Regardless of whether patient
information is electronic, it is sensitive and must be protected from
unauthorized eyes. Technology does make a difference, though. Any data
exposed to a network is vulnerable and any data that is stolen can be
transferred or hidden easily. Don’t get caught with your encryption
down.
3) Public health: Bioterrorism, bird flu, and SARS
have focused attention on the need to track and manage outbreaks before
they become pandemics. Because this challenge involves heavy data processing
and pervasive communications, this is the ideal application for information
technology. It is hoped that ideal systems will be in place before a
pandemic threatens.
4) Medical errors: Electronic prescribing, drug barcodes,
computerized order entry, and decision support systems all can help
reduce medical errors if they are implemented correctly. When no human
being is available to ask, “Are you sure?” a well-programmed
computer can. But IT likely will never reduce all human error or replace
human judgment.
5) Telemedicine: Transatlantic surgery, online continuing
medical education, roving remotely controlled robodocs, and remote monitoring
of outpatients are proof that telemedicine applications are for real,
if not yet common. When they deliver care or knowledge to places they
otherwise could not go, it is inspiring. When telemedicine puts hyperefficiency
ahead of personalized care, it is sad.
6) Bioinformatics: The full promise of sequencing
the human genome and conducting elaborate supercomputer simulations
of protein folding has not been realized, but biology seems like a more
quantitative science than ever. This new knowledge will be incredibly
useful.
7) Patient empowerment: Beyond the early worries about
how the Internet would inspire hypochondriacs and rampant self-diagnosis,
IT is giving patients much greater insight and control over their care.
Expect patients to know something about their maladies, to present with
better questions, and to push not only for e-mail but also for online
scheduling and billing.
8) Costs and complexity: This is not unique to health
care, but especially in health care, no one is looking for ways to make
it cost more and be more complex to introduce errors or undermine security.
Cost and complexity define the ugly side of IT and they will never go
away.
9) Disaster preparedness: Take your choice for a sobering
reminder: Hurricane Katrina or the Visiting Nurses Association fire
in Dallas. Disaster can strike. Back-up data often and consider storing
a copy off site in a secure location (perhaps with an online service
provider).
10) Personal technology: Speech recognition is constantly
improving but still a little disappointing. Cell phones are a marvel,
and those merged with a personal digital assistant can be useful for
more than just voice. Handhelds and tablet PCs offer some pleasing mobility.
Still, don’t buy what looks cool. Buy what will be useful.
Compute wisely.
This is David Orenstein’s last regular column
for the Dallas Medical Journal. His insight and professionalism have
been an asset to our publication over the last several years. We wish
him all the best in his future endeavors.
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